These changes are being made to provide an easier and more user friendly online experience for our members.In the coming months additional features will be added.All of our water meters are read monthly using either a touch read transmitter or a radio-read transmitter that electronically transfers the usage to a reader that is loaded into our office computer system.This reduces the chance of human error in reading meters.Our computers also check for items such as excessive usage.Now you can elect to have your bill sent to your email.Both numbers are located on the new color billing statements.
This Service Reconnection Release Agreement is entered into between Pace Water and its Customer upon Customer's usage of the online payment system. The Customer understands that when Pace Water (Pace) turns on or reconnects Customer's water service, it will pressurize the plumbing at Customer's premises that may cause leaks, flooding, or excessive water flow and usage at Customer's premises. The Customer understands that he/she is responsible to ensure that all faucets and plumbing fixtures are turned off and there is no water leaking from the plumbing fixtures or system that could cause damage at Customer's premises. For the consideration of Pace turning on the water service at Customer's premises, Customer does, for him or herself, or there heirs, successors, and assigns, hereby release, acquit, and forever discharge Pace and any of its officers and employees from any and all claims, suits, damages, costs or expenses, including attorneys' fees and litigation expenses, resulting from Pace turning on or reconnecting the water service at Customer's premises. Customer hereby covenants and undertakes to forever refrain and desist from asserting against Pace and any of its officers or employees any claim, demand, or suit resulting directly or indirectly from Pace, or agent acting on its behalf, turning on or reconnecting the water service to Customer's premises. Customer hereby expressly agrees to indemnify and hold harmless Pace, or its agent acting on its behalf, and any of its officers and employees from any damages, costs, or expenses incurred by or on behalf of Pace, or its agent acting on its behalf, and any of its officers and employees, resulting from Pace turning on or reconnecting the water service to Customer's premises. User acknowledges that he/she is at least 18 years of age and is the Customer, or specifically authorized by the Customer, at whose premises the water service will be turned on and has the legal authority to enter into this Release Agreement for the premises. This Release Agreement contains the entire agreement between the parties hereto, and the terms of the Release Agreement are contractual and not a mere recital.Customer understands that Pace is expressly relying on the covenants, responsibilities, and obligations undertaken herein by the online user as being a decisive factor for turning on or reconnecting the water service to Customer's premises. Customer further states that he/she (i) has had ample time to carefully read the foregoing Release, (ii) fully understands the obligations and responsibilities imposed herein, (iii) agrees to be bound hereby, and (iv) agrees that by using the online payment option customer acknowledges and agrees to the Release.Good to Know Bills are mailed monthly in two cycles and your due date is determined by your service address. Members now have the option of making a one-time payment with or without setting up an online account.
Members that setup an online account will have the ability to: To pay your bill online requires both a Customer # and a PIN #.
To sign up for e-statements please call the office or send us a message using the ‘Contact Us’ tab under Customer Service or link at the top right of the homepage. offers a wide variety of convenient payment options for our customers.