Enter your password, and you can then remove the forgotten passkey.
You’ll have to change this setting to stop getting prompted.
Solution 2: Manage your privacy and online safety settings on If you’re having trouble managing your privacy and online safety settings on your console, sign in with your Microsoft account and click Xbox One Online Safety to review and change your settings online.
Solution 3: Add or remove a passkey to change settings Have you set the Sign-in, security & passkey settings on your Xbox One to require a passkey to change settings?
If you’ve forgotten your passkey, you can remove the current passkey.
After three failed attempts to enter your passkey, you’ll be prompted for your Microsoft account password.
But the dialogue is suspiciously general, questions are never really answered and the responses don’t allow for a meaningful discussion of any kind.